“Vlending” (Hereinafter referred to as “Company”) values user’s online privacy, and is committed to protect the user’s personal information provided to the Company during the use of the Company’s mobile service ‘Mubeat’ (Hereinafter referred to as “Service”).
Collection of Information
For account registration, log-in service, and seamless customer support, the Company may collect and use the following personal information:
(1) Log in via Mubeat account: user ID (E-mail address), password
(2) Log in via Facebook account (only when the user set as public user profile): Facebook ID, E-mail address, nickname
(3) Log in via Google Plus account: Google Plus ID, E-mail address, nickname
(4) Email address or contact information (e.g., user’s name, mailing address, phone number) to respond to the user inquiries and deliver prizes for promotional events The following information may be collected with the user’s consent for age verification or identity verification as required by relevant laws or regulations. (1) Encoded identification information (CI) (2) Identification information of overlapped membership (DI) The following information can be created and obtained during other service use.
(1) Service usage information, accessed log files and IP address
(2) Device type, operating system version, unique device identifier (UUID), device language settings, location information and country of residence
Method of Collection
The Company collects the information of the user in the following ways:
(1) Information collected during the registration for the Service or in the course of the use of the Service
(2) Information collected by tools for collection of created information
(3) Information collected during the 1:1 inquiry and information provided directly by the user
Use of Information
The Company may use the collected information of users for any of the following purposes:
(1) To provide the Service in a seamless manner and to facilitate, manage and improve the user experience
(2) For member identification and to detect and deter unauthorized use of or abuse of the Service
(3) To make statistics on the user’s Service usage
(4) To conduct user surveys and statistical analysis for the improvement of the Service
(5) To verify and respond to any requires made by the user
(6) To notify the user of any other important notifications (through push notification, E-mail, online message channel), if necessary
(7) To provide promotional events and advertising information (through push notification, E-mail, online message channel)
(8) To verify the user’s age for the content use
Sharing of Information
The Company will not share personal information to a third party without the user’s content, unless one of the following circumstances applies:
(1) When the users consent to the sharing in advance
(2) If required to be disclosed by the relevant laws and regulations
(3) Affiliates and service providers that support the seamless provision of the Service
User’s Rights to Access and Control
The user may exercise his/her right to access or modify the registered personal information, or request to delete the user account.
When the user requests the errors in personal information to be rectified, the personal information will not be used or provided before the rectification is completed.
The Company manages the deactivated or deleted personal information as set out under the ‘Period of use of personal information’ section below, and such personal information is not viewable or used for any other purposes.
Period of Use of Personal Information
In principle, the Company will discard the user’s personal information without delay after fulfilling the purpose of use.
But, we may retain personal information for the necessary period if it is required by the relevant laws, or is in the period of retention notified in advance, or the personal information is needed for litigation or disputes in compliance with laws as the supporting data or is with the consent of the user.
However, during this period the Company may only use the information for the relevant purpose. If the Company needs to keep the information after this period, the Company will notify the user and obtain the individual consent.
The personal information needed for temporary purposes (e.g., promotional events, surveys) will be notified and provided with the consent of the user. After fulfilling the purpose of collection, the information will be classified as the information needed for the sign up or be discarded from the DB in an irreversible manner using technical methods, according to the intention of the user.
To provide customer service for users with closed accounts, nickname, profile image and service usage records will be moved to a separate DB and retained for 15 days according to the internal policy.
Destruction Procedure and Method of Information
The following is the Company’s procedure and method of personal information destruction.
(1) Destruction procedure After fulfilling the purposes of collection outlined in this Privacy Policy, user’s personal information is stored for a certain period, and then destroyed according to internal policies and relevant laws. Such personal information will not be used for purposes other than retention except where required by law.
(2) Destruction method
a. Paper records will be shredded by a shredder.
b. Electronic records will be discarded in an irreversible manner using technical methods.
Contact for any Inquiries
If you have any questions/complaints/suggestions regarding this Privacy Policy, please contact the Company’s privacy protection division via E-mail at support@mubeat.tv.
Changes to the Privacy Policy
When we make any material changes to this Privacy Policy, we will notify the user by displaying a notice within the Service, and the updated Privacy Policy will become effective 7 days from the day on which the notice is posted.
Addendum The following Privacy Policy will take an effect from April 8th, 2018.